***This position is as needed in response to natural disasters. Candidates must be local to the impacted area.***

Shelter Support Staff provide support to shelter residents working a set schedule during hours of operation seven days a week. This position requires someone who is a collaborative team player, adaptable and can work in a fluid environment. Must be a good communicator, compassionate and flexible. A general summary of responsibilities includes providing a safe, clean environment, supporting, and assisting shelter guests residing in facility, and documenting any safety or security concerns.

Job Duties and Responsibilities include:

• Follow and enforce Shelter Guidelines, Policies, and Procedures with shelter guests.
• Communicate necessary information to keep shelter guests informed.
• Support and assist guests with their shelter needs as they arise, per client's direction (ex. questions, concerns, hygiene supplies, cleaning supplies, bedding, food, and more).
• Maintain safety and security of shelter property, and report concerns to Shelter Manager or on-call lead.
• Ensure the privacy of guest personal information and safety of guests.
• Maintain the cleanliness of the shelter through performance of housekeeping tasks outlined in Staff Task Lists (ex. sweeping, mopping, disinfecting).
• Complete Shelter Inventory and other required activities and duties as assigned.
• Provide ongoing documentation and reporting as directed by Shelter Manager.
• Accurately record daily time worked on all activities in time tracking system of record.

Qualifications and Skills:

• Strong organizational and communication skills.
• Ability to establish and maintain professional boundaries while working with clients.
• Ability to thrive in a flexible, fast-paced, and growth-oriented environment while maintaining a positive solution-oriented and client-centered approach.
• Ability to work in a high stress environment, and deescalate situations as needed.
• Strong interpersonal skills, ability to be compassionate and firm towards guests.
• Ability to accurately record information for required client and staff documentation while maintaining confidentiality and professional boundaries.
• Ability to work in an austere environment.
• Ability to lift 25 pounds independently.
• Ability to walk, climb or descend stairs, kneel, bend and twist.
• Ability to pass a drug screen and a background check.

Required Education and Experience:

• High School Diploma or equivalent.
• Valid Driver's License

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is: