Human Capital Management (HCM), Senior Manager

Job Location: Position is remote with support for Centric's Business Units currently located in Boston, Charlotte, Cincinnati, Cleveland, Chicago, Columbus, Detroit, Indianapolis, Louisville, Miami, Seattle and St. Louis.

Join our team

Responsibilities will include, but are not limited to:

• Anticipate, plan and lead multiple HCM and/or Workforce Management (WFM) engagements concurrently across our portfolio which vary by industry, size/scale and platforms.
• Lead HCM/WFM programs and projects ensuring alignment to scope, plans, budgets, deliverables and quality.
• Apply expert HCM/WFM knowledge and experience ensuring executive alignment, stakeholder engagement and workstream leader success resulting in vision attainment.
• Lead enterprise policy and practice harmonization engagements.
• Drive vision and roadmap development for HCM/WFM capabilities across a variety of industries and business problems.
• Leverage strong communications skills to collaborate and work with diverse Centric and Client teams to achieve project and change adoption objectives .
• Apply a proactive, flexible, and practical approachto manage the people, process, and technology changes occurring within the Client while achieving a project's desired outcomes.
• Deliver both strategic (can set the vision with executives) and tactical (willingness to roll-up your sleeves to execute the work) solutions to Clients in various environments and disciplines.
• Grow the practice by leading sales and marketing activities (RFPs, Proposals, SOWs, etc.). Leverage existing relationships, grow brand awareness and drive sales pursuits. Develop relationships and trust with Centric's business units to help them leverage HCM's capabilities to solve clients' business problems.
• Nurture and mentor our HCM team and attract amazing talent to Centric.
• Contribute materially to the development and maturation of HCM's strategy and help grow our capabilities.
• Own and monitor the financial health (e.g., profitability, utilization, margin, etc.) of portions of the portfolio.
• Stay current and relevant on domestic and global HCM/WFM trends.

A successful candidate will have the following characteristics:

• Proven track record of a minimum of 10 years' experience leading/executing HCM/WFM transformations. This includes the ability to plan, design, execute and manage stakeholder engagement, leadership alignment, impact analysis, learning/training, communications, organizational readiness, deployment, and adoption measurement to drive faster adoption.

• Experience building and executing HCM/WFM strategies and plans in the context of medium-sized up to large-scale organizational change efforts.

• Experience and knowledge of leading HCM/WFM principles, methodologies, and tools(e.g. Workday, UKG, Oracle), with the ability to assess, build, and execute tailored HCM/WFM strategies and plans.

• Ability to create unmatched experiences, for both clients and employees, is what we do. You should revel in doing the unexpected and extraordinary for others.

• A learning mindset, ready to experience and take on new ideas and approaches regularly with the passion for innovation and excellence in achieving results.

• We want someone who enjoys and excels at solving complex problems. Clients don't come to us when the problem is easy. You should enjoy taking on the hard stuff.

• And because we work with clients, excellent communication skills are important - both written and verbal. Active listening skills, ability to extract and quickly process key information, summarize key needs or interests of Clients, and provide targeted and appropriate insights and recommendations, and translating technical concepts into layman's terms are essential.

• Being a Self-Starter is important. We don't handhold - you should be comfortable working independently in an entrepreneurial environment. That said, collaboration is equally important. Our National team and other technologists or consultants at Centric will give you an amazing support system. You will lean on them daily.

• Consulting experience is strongly preferred. This can include internal and external consulting experience.

• Travel will vary but expect up to 75% travel at times.

What makes Centric different?

• Special Culture - Our people make us different. We have highly talented, intelligent individuals across a broad variety of disciplines - who are eager to learn from you and share their own expertise. We embrace fresh perspectives and each other. Don't take our word for it - check us out onGlassdoor,Facebook,Twitter or Instagramto geta glimpse inside what makes us different.

• Growth opportunities-As a mid-size firm, there is moreflexibilitywhen it comes to career paths. Figure out what you want to do and we'll help you figure out how to get there.

• Impact - We think of ourselves as a big company with a small company feel - a local player with global reach that combines business, technology and industry expertise.

• Unmatched Experiences - We are allowed to be ourselves here. We are encouraged to be human. It's at the root of who we are as a firm and why we're here.

• Innovation - We value passion, determination, perseverance, and innovation. We are inspired because we believe in what we are doing and where we are going.

• Passion for the greater good - We are steadfast in our devotion to the communities we serve and in actively promoting employee involvement in community improvement projects.

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