It’s a Big Universe…Where Do You Fit In?
We have the perfect place for you at Universal Orlando®. Only you can help make our exciting attractions come to life for our guests, all while having an unforgettable experience of your own. Join us today and you’ll see that our jobs are far from ordinary. Just like our people.
NOW HIRING
Event Guide
Responsible for assisting the Sales and Marketing department in executing internal and external Special Events. The primary duty is to act as ambassadors to Event Guests by welcoming them, communicating event flow information and providing overall park directions. The Event Guide must be comfortable interacting with people and able to provide exemplary Guest Service.
Qualified candidates must:
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Execute Special Events in Universal Studios, Islands Of Adventure, CityWalk, Resort Hotels and Sound Stages.
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Assist with arrivals and check-in of Event Guests, facilitate movement of groups throughout the resort, provide overall itinerary information and assistance to Special Event Guests (restroom, attraction and bus locations), maintain boundaries of Event, distribute materials (programs, souvenirs, ponchos, etc.), assist with on-site needs of Event Guests (Lost and Found, Health Services, etc.), assist with setting up barricades or rope and stanchion, and perform other duties as needed with the Event.
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Have an overall knowledge of the entire property including on-site hotels.
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Provide assistance during Productions in the park – crowd control, barricade and rope and stanchion placement.
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Provide assistance with directing buses on park property.
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During peak park operation, assist with Entrance Operations in turnstiles, Guest Services, etc.
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Maintain a clean work environment. Constantly monitor immediate area and surroundings for trash and debris and assists in its removal as needed.
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Perform other duties as assigned.
These positions include:
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Free Admission
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Discounts
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Complimentary Passes
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Recognition Programs
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Exclusive Events
Apply Online 24/7 by clicking 'Apply Now' and you will be directed to our company website.
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